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The Key To Being A Great Virtual Leader Is Empathy

Source | | Tess Brigham

While both organizations and individuals are unsure of what life will look like post-Covid-19, one thing is for sure: remote work is here to stay. A 2020 Gallup poll found at least 72% of office workers would like to work remotely at least two days a week, while one-third said they would prefer to never go to an office again. This means leaders will have to learn how to effectively manage their teams virtually. Leaders will be leading individuals in different time zones in various environments with little or no information about what’s really going on for their employees.

As strange as this sounds, now that we’re all in different places, organizations need leaders who know how to create and drive connection and the best way to drive connection is by practicing empathy.

What Is Empathy And Why It Is Important?

Empathy is the ability to sense and understand another person’s emotions, perspective and experience. Empathy is different from sympathy. Sympathy is when you feel sorry for another person while empathy is when you put yourself in someone else’s shoes so you can see events through their perspective. 

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